Contact Us

here's how to do it:

• Daily Banking

  by email

  • submit an easy online feedback form

  by phone

  • 7:00 a.m. to 12:00 a.m. local time, toll-free
  • for general inquiries or to bank by telephone, call 1-888-723-8881
  • customers outside North America can call us at 416-223-0263 (long distance charges will apply)

  by post

  • President’s Choice Financial services
    P.O. Box 603, Stn. Agincourt
    Scarborough, ON M1S 5K9

  in person

  • need to talk face-to-face? Here's where to find us
• President's Choice Financial MasterCard

  by email

  • submit an easy online feedback form

  by phone

  • call toll-free, 24 hours a day, 7 days a week at 1-866-246-PCMC (7262)
  • Services for the hearing impaired – TTY only, call toll-free at 1-855-223-3499, 24 hours a day, 7 days a week
  • customers outside North America can call us collect at 647-426-1343

  by post

  • President's Choice Financial Services
    P.O. Box 4403, Station A Dept 5114
    Toronto, ON M5W 5Y4
• President’s Choice Financial Mortgages

  by phone (toll-free)

  • Monday to Friday, 8:30 a.m. to 7:00 p.m. Eastern Standard Time
    for current mortgage customers with customer service needs, call 1-888-866-0866 (option 3)
• PC points

  by phone (24 hour)

  • call local at 905-712-1596
  • Services for the hearing impaired – TTY only, call toll-free at 1-855-223-3499, 24 hours a day, 7 days a week
  • call toll-free at 1-866-PC POINTS (727-6468)
• Legal and enforcement notices

  support orders and provisions

  • there are designated offices to facilitate the service of support order and support provisions in Canada. Find the office in your area

  mailing address for other legal notices

  • Canadian Imperial Bank of Commerce
    Direct banking division
    P.O. Box 645, Stn. Agincourt
    Scarborough, ON M1S 5T3

  address for legal notices served on the spot

  • Canadian Imperial Bank of Commerce
    Direct banking division
    20 Dundas Street West, 6th Floor
    Toronto, ON M5G 2C2