Find quick answers to your questions
Get support
Chat with our virtual assistant to get accurate, quick answers for most banking questions.
Explore credit cards
Not sure which card is right for you? View all credit cards in one spot to discover what suits you best.
Frequently asked questions
We’ve got answers for all your questions. Search by topic or simply type out your concern.
Most popular topics
Set up direct deposit
Steps:
- Sign into your PC Financial® mobile app or online profile
- Click Accounts
- Select your PC Money™ Account
- Click View direct deposit information
- Copy or download your information and provide it privately to your employer
Send and receive money
Steps:
- Log in to your PC Financial® mobile app or online profile
- Select Move Money
- Click Interac e-Transfer®
- Click Send or Request money
- Select or add a new contact
- Input the amount
- Confirm your Interac e-Transfer®
Automate bill payments
After you setup Autopay, your first-preauthorized debit payment will be scheduled to debit automatically on your next statement due date. However, please note that if your next statement due date is within 2 business days, you will need to manually pay your credit card statement for this month. All other future payments will be processed automatically in accordance with the PC® Mastercard® Pre-authorized Debit (PAD) Payment Service Agreement.
If you need to cancel or make any changes to your pre-authorized debit payment, please log in to your online profile or click here to learn more.
Link PC OptimumTM account
- Sign in to your PC Financial® profile
- Select ‘Offers’
- Select ‘Link PC Optimum™’
- Select ‘Sign in’ and sign in with your PC Optimum™ account
If you share a PC Optimum™ account with another PC Financial® cardholder, you’ll need to set up separate PC Optimum™ accounts, then follow the steps above to link.
To share points and offers, you can join a PC Optimum™ Household.
If you don’t have a PC Optimum™ account, follow these steps to set one up.
Get in touch
Get instant help with our virtual assistant
Available 24/7 to route your inquiry to the best support team
Contact us by mail
President's Choice Financial Mastercard,
P.O. Box 4403, Station A
Toronto, ON
M5W 5Y4
Address for legal and enforcement notices
President's Choice Financial Mastercard,
600-500 Lakeshore Blvd. West
Toronto, ON
M5V 2V9
How to resolve your concerns with PC Financial®
Contact us by phone
8AM to 8PM local time
1 866 246 7262
Collect call outside North America
647 426 1343
Services for the hearing impaired
1 855 223 3499 (TTY only)
Submit a complaint
Let us know how we can serve you better
Find an ATM near you
Find the ATM nearest you by entering your address details or by exploring the map.

