Highest in Customer Satisfaction with Credit Card Companies


NOV, 15TH, 2018 IN ASK PCF
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President’s Choice Financial® Mastercard® is Highest in Customer Satisfaction Among Credit Card Companies

Choosing a credit card is an important decision for many Canadians and J.D. Power ranked the PC Financial Mastercard® highest in Customer Satisfaction among credit card companies for 2018.

The acknowledgement comes as part of a first-ever Canada Credit Card Satisfaction Study led by J.D. Power, drawing on feedback from more than 6,000 Canadian consumers.

"We are extremely grateful to our customers for showing their appreciation for our cards and recognizing us as #1," said Barry Columb, President and CEO of PC Financial & Services. "We are committed to providing Canadians with a simple, more rewarding credit card experience."

The J.D. Power study measured overall customer satisfaction through a number of categories including credit card terms, rewards, customer interaction, communication, key moments, and benefits and services. PC Financial Mastercard® took top marks in rewards and credit card terms, scoring significantly higher than the industry average. 

President’s Choice Financial® Mastercard® received the highest score in the 2018 Canada Credit Card Satisfaction Study of customers’ satisfaction with their primary credit card. Visit canada.jdpower.com/awards

President’s Choice Financial Mastercard® is provided by President’s Choice Bank.

®President’s Choice, PC Financial are registered trademarks of Loblaws Inc. Trademarks used under licence.

®/™Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. President’s Choice is a licensee of the marks. All other trademarks are property of their respective owners.