How do I recover my username online?

Watch tutorial

If you've forgotten your username you can recover it online.

Steps (Desktop)

  1. Go to the PC Financial sign in page

  2. Click on "Forgot Username" to recover your username

  3. Follow the steps to verify your identity

  4. Retrieve your username and look for a confirmation email

Steps (Mobile)

  1. Launch the PC Financial mobile app.

  2. Tap on Forgot Username to recover your username

Helpful tip

You can set up biometrics, such as fingerprint identification, for convenient login next time, if your device supports it.

Was the info helpful?

How to recovery your username

Can't find what you're looking for?

Contact us for more help