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What do I do if I can’t sign into my PC Optimum account?

There are a couple of reasons why you might not be able to sign in, including the following: your account is locked, your PC Optimum card number is incorrect, your password is incorrect or your account has not been registered. 

Check to make sure you are entering the correct PC Optimum card number and password. If you’ve forgotten your password, we can reset it for you. Simply click the Forgot Password link during the sign-in process.

For any of the other problems, please contact PC Optimum Member Care (opens in a new window)External link for assistance or call 1 866-727-6468 (opens in a new window)External link for help.

Related questions

  • How do I redeem my PC Optimum points?
  • As a President’s Choice Financial customer, do the PC Optimum Terms and Conditions apply to me?
  • Do PC Optimum points expire?
  • How can I check my PC Optimum points balance?
  • Why is there no value summary page available for all my cards?
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President's Choice Financial Mastercard is provided by President's Choice Bank. PC Optimum program is provided by President’s Choice Services Inc.