What do I do if I would like to dispute a transaction?
Don't recognize a transaction? Please contact the merchant first to request a reversal of the transaction. If the situation is not resolved through this step, you can dispute it directly through your online account.
Sign into your online account
Click on the transaction you would like to dispute
Click "Dispute this transaction"
Select the reason why you are disputing, and attach any necessary documentation. Add "more transactions to dispute", if necessary
Confirm your dispute
The more information you can add, as well as supporting documentation, the faster our agents can help resolve your issue.
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