We are a group of related companies that are governed by this policy. Where permitted by law, we share Personal Information within our group of companies for the purposes described in this policy. Please note, however, that personal health information or financial information, is only shared within our group of companies on a limited basis, such as to process a prescription related claim or a credit card transaction, and is not shared for marketing purposes (although may be used by the company to which it was provided for some marketing purposes). For instance, health information would not be shared between a Loblaw pharmacist and the provider of health-related insurance such as through PC Financial travel medical insurance.
Subject to the provisions of this policy, we may also share Personal Information and non-personal information, for the purposes described in this statement, with related companies. These related companies are not governed by this policy, but have in place their own policy or policies as well as appropriate safeguards for the protection of Personal Information. For example, to enhance your shopping experience, we may share your history of transactions through the Canadian Joe Fresh website with Joe Fresh Inc. (which operates the Joe Fresh online business in the United States). We may also share your Personal Information with Shoppers Drug Mart Inc. so that we can conduct Market Research and Communicate with you as described in this policy.
We may also share Personal Information about you with other organizations outside of Loblaw that help Loblaw provide products, services, programs, promotions, contests or events or help us with our business operations. These other organizations may include sub-contractors, third party service providers, third parties that offer products, services, programs, promotions, contests or events under one of our brands, or organizations that help us improve our products, services, programs, promotions, contests or events as well as our business and technology systems, procedures and infrastructure. When Loblaw shares Personal Information with any such party, we limit the use of such Personal Information to those purposes requested by us and we require the party to have appropriate safeguards for the protection of that Personal Information.
If you have a product, service or program that involves another person (e.g. a bank account that is jointly owned, or where you have a guarantor for a loan or if you add household members to your loyalty or financial account), we may share certain of your Personal Information with that person in connection with that product, service or program. In addition, if you apply for a PC Financial product, service or program, we may share your Personal Information with the financial institutions, insurance service providers, underwriters or other financial intermediaries that we work with to offer the product, service or program.
Healthcare. When we provide you with healthcare services, we may share your Personal Information with your healthcare providers (which may also be referred to as your “circle of care”) and your authorized family members. We may also share it with others but only with your consent, or as otherwise permitted by law. For example, we may share prescription information with designated individuals (e.g. parents, caregivers) who have authority to do so. All such sharing is done in a manner consistent with this policy.
We may also share Personal Information as permitted or required by law. For example, if you fill a prescription order in one of our pharmacies, we may share Personal Information with your provincial drug benefit program, private health insurance provider, or other health claim adjudicator as necessary in order to process your claim. We also, as required by law, provide prescription-related information to regulatory authorities, government bodies and/or registries.
Other sharing. Canadian law permits or requires the use or sharing of Personal Information without consent in specific circumstances. These circumstances include situations when permitted or required by law or necessary to protect Loblaw, our employees, our customers, or others. Should this occur, Loblaw will not share more Personal Information than is required to fulfill that particular purpose.
Sale or transfer of business. From time to time, Loblaw may decide to sell or transfer all or part of its business to a related company or to a third party, to merge with another entity, to insure or securitize its assets; to engage in another form of corporate or financing transaction (including transfers made as part of insolvency or bankruptcy proceedings) or as part of a corporate reorganization or stock sale or other change in corporate control. In addition, the manner in which products, services, programs, contests, promotions and events are provided to you, and the organization providing those products, services, programs, contests, promotions or events, may also change. If your Personal Information is required in connection with any such transactions, we will require that the parties involved, including affiliates, advisors or other service providers, agree to protect your Personal Information with policies meeting standards equivalent to those set out in this policy both during and after completion of the transaction.
Other than as stated in this policy or as stated in terms and conditions or as part of a consent in relation to a product, service, program, contest, promotion or event, Loblaw does not sell, trade or share for financial or other benefit any Personal Information with third parties.