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Information on powers of attorney

What is a Power of Attorney (POA)? A POA is a legal document that provides someone with authority to manage your affairs, such as your finances. General information about powers of attorney can be found here.

How do I set up a POA for my President’s Choice Financial Mastercard? We ask that you mail us an original or notarized copy of the POA. You can use a power of attorney form prepared by you, your lawyer or other third party. Once we receive the document, we may require additional information about your POA or attorney and will contact you if this is the case.

What if there are issues with a POA? Except where we are prohibited by law, if there are issues with your POA or attorney, we will inform you. When we contact you, we will tell you how long our review or investigation is expected to take. If we are not able to act on your POA or your attorney’s instruction, you can escalate your concerns by following the process set out in the section “How to resolve your concerns with President's Choice Financial” on this legal stuff page.