Canada Post strike: Important information on possible postal delivery delays.

PC Financial® is aware of a potential Canada Post labour disruption in November and is closely monitoring developments. In the event that a service disruption happens, mail deliveries, including cards and paper statements, may be delayed.

Here’s what you need to know:

Card deliveries

  • If your card is expiring in November or December, a new card has been mailed in advance. If you’ve recently applied or you’re expecting a card replacement (for damaged, lost, or stolen cards), please expect delay in deliveries.

Statement delays

  • PC® Mastercard® cardholders who signed up for paper statements, may experience some delays in receiving their statements in the mail. To make things easier, we recommend enrolling for e-statements so you can view your statements, transactions, and minimum payment online without any interruptions.

For PC Money™ Account holders, your statements will continue to be available online and won’t be affected.

To switch to e-statements, sign in to your online account or mobile app. Click on “Accounts”, select the account you want enrolled for e-statements, then select “e-statements” and follow the steps to switch successfully.

Payments

  • Remember – in the event of a service disruption, you’re still responsible for making payments on time. To make payments quickly and securely, you can set up autopay or pay using your bank account and adding PC Financial® Mastercard as a payee.

To find out more about Canada Post negotiations, click here.

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