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What if I cannot verify the One-Time Passcode (OTP), or I enter the One-Time Passcode (OTP) incorrectly?

If you cannot verify the One-Time Passcode (OTP), or enter the OTP incorrectly, you will not be able to proceed with the transaction. You will need to contact PC Financial Mastercard at 1-866-246-7262 (opens in a new window)External link to further assist you with the information needed to make the online transaction.

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President's Choice Financial Mastercard is provided by President's Choice Bank. PC Optimum program is provided by President’s Choice Services Inc.